Shipping Policy

SHIPPING POLICY

Thank you for shopping with NailPop! Here's everything you need to know about how your order gets to you.

PROCESSING TIME
All orders are processed within 1–4 business days (Monday–Friday, excluding holidays). During launches, holidays, or sales, processing may take a little longer — thank you for your patience.

SHIPPING TIME
Estimated delivery is 8–12 business days after your order ships, depending on your location. Total time = processing + shipping.

SHIPPING COST
We offer FREE worldwide shipping on every order. The price you see at checkout is the price you pay — no surprise fees.

ORDER TRACKING
As soon as your order ships, you'll receive a confirmation email with a tracking number so you can follow it every step of the way. Please allow 1–3 business days for the tracking to update.

WHERE WE SHIP
We ship worldwide. Delivery times may vary slightly for remote areas. Any customs or import duties (rare for this product) are the responsibility of the customer, per local regulations.

WRONG OR INCOMPLETE ADDRESS
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice a mistake, email us within 24 hours of ordering and we'll do our best to update it before it ships.

DELAYS
Occasionally, shipping carriers or customs can cause delays outside of our control. If your order hasn't arrived within 20 business days of shipping, please contact us and we'll make it right.

LOST OR STUCK PACKAGES
If your tracking shows your package as lost or stuck, reach out and we'll investigate with the carrier and send a replacement or refund if needed.

QUESTIONS?
Email us anytime at nailpop.official@gmail.com — we're happy to help!